If you are a more energizing looking to begin your career within the customer support domain, here’s an exciting opportunity for you! HCL technology, certainly one of India’s leading IT offerings and consulting agencies, is engaging in a stroll-in force for customer support Executives in Noida. This position is in particular for candidates inquisitive about international Voice system jobs.
Whether or not you’re a graduate or undergraduate looking for your first professional position, this stroll-in event can be the right access point into the quick-paced world of customer service, wherein you’ll advantage arms-on revel in, develop tender capabilities, and open doors to long-term profession opportunities.
About the Role: Customer Care Representative – Voice Process
As a consumer Care consultant, you may handle US-based purchaser queries over inbound calls. The role requires excellent communique capabilities, empathy, and problem-solving capacity. Candidates will benefit realistic publicity to international customer service, that can cause rewarding careers in client success, BPO, client Engagement, and IT-enabled offerings.
Walk-In Drive Details
Organization: HCL technology
Designation: Patron Care Representative (Freshers)
Profile: Voice Process – Global Customer Support
Eligibility: Any Graduate / Undergraduate (with particular exclusions)
Exclusions: B.Tech, M.Tech, BCA, BE, MCA applicants are not eligible
Interview Location:
HCL technology, A-8 & nine, Block A, Sector 60, Noida, Uttar Pradesh – 201301
Nearest Metro: Area fifty nine, Noida
Walk-In Dates: 08 Sept 2025 – 12 Sept 2025
Timing: 11:00 AM – 4:00 PM
Contact Individual: Urmika Mehta
Perks: Two-way cab centers to be had for employees
Key Responsibilities
As a customer service executive – Voice system, your primary responsibilities will consist of:
- Dealing with inbound calls from US-primarily based customers
- Addressing patron queries in step with organization pointers
- Ensuring first call resolution anywhere possible
- Following escalation methods for complex troubles
- Adhering to name waft and great requirements
- Preserving records such as escalation logs and criticism trackers
- Taking part in motivational and team engagement sports
- Defensive client data confidentiality
- Running in compliance with all commercial enterprise techniques
This position is ideal for candidates who are enthusiastic, empathetic, and keen to examine customer support abilties in a worldwide environment.
Skills & Qualifications
- Eligibility: Any Graduate / Undergraduate can practice
- Not Eligible: Ordinary college students, Law Graduates, B.Tech, M.Tech, BCA, BE, MCA candidates
- Experience: Freshers are welcome; earlier revel in in US inbound calling (Banking area desired) is a plus
Skills Required:
- Remarkable verbal and written communique abilities
- Professional smartphone etiquette
- Sturdy interpersonal and trouble-fixing skills
- Capacity to stay calm and helpful beneath pressure
- Flexibility to paintings in shifts as in keeping with method requirements
Why Join HCL Technology?
Career Growth:
Begin your profession in a global work environment with opportunities to development in customer service, international BPO, and purchaser engagement roles. HCL Tech gives based boom paths for fresher personnel who’re dedicated to studying and improvement.
Education & Development:
Freshers get structured education and mentoring to build critical communication, hassle-solving, and process-dealing with skills. HCL’s schooling packages equip candidates to control complex purchaser queries effectively and confidently.
International Exposure:
Gain experience working with US customers, that may drastically enhance your resume and open doors to future roles in international customer service, client achievement, or IT services.
Supportive Culture:
HCL Tech provides a motivational and collaborative work environment. Group engagement activities, workshops, and popularity packages make certain personnel remain encouraged and engaged of their roles.
Employee Benefits:
Dependable two-way cab services and extra perks make commuting and work-life balance simpler.
Who Should Apply?
This role is ideal for:
- Fresh graduates or undergraduates seeking full-time, permanent roles in customer service
- Individuals with strong verbal exchange abilities and a willingness to learn
- Candidates who need to enter the global BPO / name center area and benefit exposure to global customers
- Enthusiastic applicants prepared to work in shifts and increase customer support expertise
How to Apply
📌 📌 Apply here: Click here
After you apply, shortlisted candidates will be contacted for in addition assessment and interviews. Candidates will receive onboarding and training upon selection, ensuring they may be well-prepared for their roles.
Advantages of the Role
- Hands-on experience with global voice strategies
- Skill improvement in patron interaction, hassle-solving, and escalation control
- Exposure to US clients, improving global business know-how
- Career development into roles including Senior purchaser govt, Group Lead, or Customer dating supervisor
- Access to schooling programs, mentorship, and workshops
- Possibilities to take part in group-constructing and motivational sports
- Work-life balance with flexible policies and commuting help
Future Prospects in Customer Support
The customer support industry in India is booming, specifically in global voice procedures. Freshers beginning in this domain can anticipate:
- Long-term profession boom in customer fulfillment, BPO, IT services, and consumer engagement
- Publicity to global business practices and equipment
- Development of communication, hassle-solving, and multitasking abilities
- Possibilities to transition into managerial or professional roles
Workplace & Location
This walk-in power is for positions based totally in Noida, one of the fastest-growing IT and BPO hubs in India.
Benefits of working in Noida:
- Proximity to modern workplace spaces and corporate parks
- Great connectivity through metro and public delivery
- Vibrant professional surroundings with networking opportunities
- Access to education workshops, innovation packages, and skill-building sessions
Conclusion
The HCL technology walk-in force for customer service Executives is a super opportunity for freshers to:
- Kickstart a profitable career in international customer support
- Gain hands-on exposure to US client interactions
- Broaden essential capabilities in conversation, hassle-fixing, and customer control
- Construct a foundation for profession growth in worldwide BPO and IT carrier industries
📩 Practice nowadays: Submit your resume through the software hyperlink or contact the recruitment group to take step one in your customer service profession with HCL technology.
How to Apply
📌 Apply here: Click here
Once you apply, shortlisted candidates will be contacted for further assessment and interviews.
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