Capgemini, one of the world’s day-to-day consulting and generation agencies, is increasing its body of workers in Kolkata by using presenting an fantastic profession opportunity for skilled BPO specialists. With a hybrid paintings model, competitive income, and opportunities for career increase, this is a danger for BPO specialists day-to-day step up their professional adventure with a globally identified agency.
About the Role
The role is mainly designed for specialists who already have experience within the BPO sector. applicants may have the threat everyday work in a hybrid setup—partly from the workplace in Kolkata and in part from domestic—allowing flexibility at the same time as ensuring productivity. the placement includes a aggressive income of ₹23,500 per month with an additional night shift allowance of ₹three,000.
Capgemini has a robust reputation for helping career increase, encouraging gaining knowledge of, and developing a collaborative paintings environment. experts joining this team will not handiest gain hands-on experience in business process operations however additionally benefit from publicity everyday worldwide requirements and strategies, making this role extraordinarily rewarding for ambitious candidates.
Job Highlights
- Work Model: Hybrid (office + make money working from home)
- Region: Kolkata
- Income Package: ₹23,500 CTC + ₹3,000 Night Shift Allowance
- Eligibility: Minimum 1 yr BPO experience, Graduation or 10+2+3 diploma
This hybrid version offers employees the best of both worlds—interacting with teams inside the office at the same time as additionally enjoying the convenience of running from domestic whilst required.
Candidate Eligibility & Requirements
Capgemini is looking for experts who meet the subsequent requirements:
- Experience: minimal 1 yr of revel in inside the BPO enterprise. Freshers are not eligible for this position.
- Education: graduation is mandatory or a ten+2+three diploma.
- Respectable Invitation: only applicants with an official invitation email from Capgemini HR will be allowed to attend the interview.
- Re-application: applicants who were no longer decided on inside the wonder procedure formerly are eligible everyday re-practice.
- Background Verification: applicants who cannot offer PF files for earlier employment of 3+ months or the ones who have absconded from previous jobs aren’t eligible. background verification is strict everyday preserve organizational compliance.
Why Join Capgemini?
Choosing Capgemini as your enterprise brings severa blessings that go beyond just a income. right here’s why this possibility is well worth considering:
1. Global Exposure
Operating at Capgemini permits specialists everyday interact with global clients, recognize worldwide commercial enterprise techniques, and adapt every day excessive requirements in carrier delivery. This worldwide publicity enhances capabilities and prepares applicants for bigger roles in their profession.
2. Hybrid Work Flexibility
The hybrid version offers employees the liberty everyday balance office work and domestic-everyday obligations. This approach ensures productiveness with out compromising private time, making it a super setup for BPO professionals who need daily flexibility.
3. Competitive Compensation
Capgemini offers a monthly CTC of ₹23,500 in conjunction with an additional ₹3,000 night shift allowance. This competitive salary ensures employees feel rewarded for their understanding and efforts.
4. Career Growth Opportunities
Capgemini believes in nurturing expertise. employees receive possibilities day-to-day study new talents, participate in training periods, and grow inside the organisation. excessive-appearing experts can climb the company ladder quickly, having access to senior roles in finance, operations, or process management.
5. Supportive Work Culture
The employer encourages collaboration, knowledge sharing, and meneverydayrship. working in such an surroundings fosters creativity, problem-solving, and non-stop every day knoweveryday, which is critical for lengthy-time period career development.
Responsibilities of the BPO Professional
As a BPO expert in Capgemini Kolkata, your 66b34c3da3a0593bd135e66036f9aef3 duties will encompass:
- managing client interactions correctly across calls, emails, and chat aid.
- ensuring that tasks are finished as consistent with defined SLAs (service degree Agreements).
- escalating issues everyday supervisors on every occasion required for resolution.
- keeping accurate facts of interactions and updating CRM or internal structures.
- participating with colleagues within the office and remote groups day-to-day make sure clean workflow.
- staying compliant with organisation rules, patron suggestions, and operational proeverydaycols.
Work Culture at Capgemini
Capgemini places sturdy emphasis on creating a balanced and motivating paintings lifestyle. some key components include:
- Collaboration: employees are advocated everyday work together and percentage information day-to-day reap organizational dreams.
- Mentorship: skilled professionals guide new hires and interns thru 66b34c3da3a0593bd135e66036f9aef3 obligations and tasks.
- Training and Upskilling: employees have access everyday workshops, e-daily modules, and technical schooling sessions everyday decorate their capabilities.
- Innovation: The enterprise promotes creative trouble-fixing, allowing employees day-to-day convey fresh thoughts to improve tactics and workflows.
- Employee Well-being: Capgemini ensures a supportive environment that prioritizes intellectual and bodily well-being.
Career Growth & Learning Opportunities
becoming a member of Capgemini’s BPO team in Kolkata isn’t pretty much a job; it’s a pathway daily career advancement. personnel advantage get right of entry to everyday:
- Hands-On Experience: actual-time exposure daily consumer interactions, processes, and operational day-to-day practices.
- Skill Development: possibilities day-to-day enhance verbal exchange, problem-fixing, and technical talents applicable daily the BPO enterprise.
- Problem-Solving Skills: employees everyday cope with complicated consumer situations, remedy disputes, and put into effect process upgrades.
- Team Collaboration: experience operating in various teams, constructing coordination and leadership talents.
- Industry Best Practices: knowledge of world BPO requirements, customer control proday-to-daycols, and operational tactics.
- Networking Opportunities: construct connections with skilled experts and menday-to-dayrs inside Capgemini.
How to Apply
Fascinated applicants daily first acquire an reputable invitation from the Capgemini HR group earlier than attending the walk-in interview. right here’s the step-by using-step application process:
- Ensure you have obtained an reliable invitation electronic mail from Capgemini HR.
- Daily your up dayeveryday resume highlighting your experience within the BPO area.
- Make certain all educational qualifications and previous revel in information are correct.
- Attend the stroll-in interview best when you have the invitation.
- Shortlisted candidates may also go through technical assessments or scenario-day-to-day physical games.
📩 Invitation shape: debanjali.a.nath@capgemini.com
⚠️ vital: best invited candidates can attend the interview. Attending without an invite may additionally bring about disqualification.
Final Thoughts
Capgemini BPO Kolkata gives a unique opportunity for knowledgeable specialists day-to-day grow in a global organisation whilst taking part in hybrid work flexibility. The position is right for the ones in search of profession stability, talent enhancement, and global exposure.
By way of becoming a member of Capgemini, you no longer handiest take a step into a worthwhile profession however additionally day-to-day part of a subculture that values innovation, collaboration, and non-stop improvement. With competitive pay, night time shift allowance, and adequate growth opportunities, this function is designed for BPO experts who want daily make a tangible impact even as advancing their careers.
Take the first step daily a shiny career with Capgemini Kolkata nowadays. ensure your eligibility, receive the official invitation, and be ready to enroll in a globally identified organisation that values talent and dedication.
📩 Apply Now: debanjali.a.nath@capgemini.com
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