By Wipro Careers Team
Starting a career is often one of the most important milestones in anyone’s life. It’s not just about landing a job—it’s about choosing the right platform that offers growth, learning, and long-term opportunities. At Wipro, we understand the value of nurturing fresh talent, and that’s why we’re excited to announce openings for Freshers in Customer Support (International Voice Process) at our Kolkata office (Salt Lake Sector V).
Why This Opportunity Matters
Customer support is the backbone of any global organization. At Wipro, we serve clients across industries and geographies, ensuring that every customer interaction is handled with professionalism and care.
This role gives freshers the chance to build communication skills, gain global exposure, and be part of an international voice process that prepares you for a long-term career in customer engagement, operations, and beyond.
If you’re just starting your professional journey, this is your opportunity to learn from one of the world’s leading IT and consulting companies.
Key Details at a Glance
- 📍 Location: Kolkata, Salt Lake Sector V
- 🏢 Employment: Direct Payroll of Wipro
- Role: Customer Support – International Voice Process
- Work Schedule: Rotational & Night Shifts (5 days working, 2 days off)
- Benefits: Transportation facilities provided
Who Can Apply?
At Wipro, we’re opening doors for candidates who are enthusiastic and eager to learn. Here’s what we’re looking for:
- Education: HSC (12th pass) and above are welcome.
- Experience: Freshers only—this is your chance to enter the corporate world with no prior experience required.
- Exclusions: No MBA candidates and no Civil/Non-Mechanical backgrounds.
This role is specially designed for those ready to take their first step into the corporate sector and grow with us.
What You’ll Do
As part of Wipro’s Customer Support – International Voice Process, you will:
- Handle customer queries with professionalism and empathy.
- Communicate effectively with international clients over voice calls.
- Provide support, resolve issues, and ensure customer satisfaction.
- Adapt to different work schedules (including night shifts) and maintain service quality.
This role is more than just answering calls—it’s about building trust, understanding customer needs, and representing Wipro’s global brand.
Why Choose Wipro?
Joining Wipro means becoming part of an organization recognized worldwide for excellence, integrity, and innovation. Here’s why freshers love to start their careers with us:
✨ Global Exposure – Work on international processes and learn global standards of customer service.
✨ Professional Growth – Build transferable skills like communication, problem-solving, and adaptability.
✨ Work-Life Balance – With 5 days of work and 2 days off, we value your time outside of work too.
✨ Supportive Environment – From training programs to mentorship, we ensure you are set up for success.
✨ Direct Payroll Advantage – Be an official part of the Wipro family from day one.
Career Growth Path
This is not just a job—it’s the beginning of a career journey. Many employees who started in customer support at Wipro have advanced into roles such as:
- Team Leaders
- Quality Analysts
- Training Specialists
- Operations Managers
Your future here is what you make of it. With dedication and performance, the sky’s the limit.
How to Apply
If you’re excited about starting your career with Wipro, we’d love to hear from you!
📩 To apply, simply drop a WhatsApp message with the subject line “Fresher – Kolkata” to 9740514063.
Take this step today, and let Wipro be the launchpad for your career. 🚀
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